Guest Service

Amenities in guest's room

  • Shampoo
  • Conditioner
  • Toothbrush (for Adult)
  • Body soap
  • Razor
  • Shower cap
  • Slippers
  • Night wear (for Adult)
  • Towel (Bath towel, Face towel, Hand towel)
  • Hairdryer
  • Hairbrush
  • swabs
  • Electric kettle
  • Tea set
  • Kids slippers
  • Kids night wear (100-130cm)
  • Toothbrush (for child)

  • ※The amenities are different depending on the room type.

  • Slippers for child
  • Bed mat for child urine
  • Trouser Press
  • Handy Iron
  • Nail cutter
  • Ice pillow
  • Sewing kit


Morning callYou can set wake up time from the telephone of the room
OperatorYou may call operator for telephone inquiries
Massage serviceReservations can be made from 7:00 p.m. - 1:00 a.m.
RefrigeratorA refrigerator is in the room.

Front Reception

Message ServicesGuest messages can be retrieved.
Telegram, Fax, CopyArrange at the front reception.
Money ExchangeJapanese currency can be exchanged.
Telephone cardPay phone cards can be purchased.
Storage of valuablesPlease keep valuables in the safety deposit box at the front desk.

Guest service will consider your help as a bell captain.


Please ask your questions to a bell captain.

Arrangements for limousine bus service for Haneda and Narita Airport.

Arrangements for a steep hospital Arrangements for a taxi or limousine taxi Guide for visits to nearby places of interest or sightseeing in Tokyo Pay phone is located on the first floor.

Please present a parking ticket at the reception or to a bell captain. According to the contents of service used in the hotel, we will apply a discount charge.

A small a parking space is available in front of the hotel entrance in case of any inconveniences in parking your car. A bell captain at the front entrance will be on stand by to assist you.

Guest Service Counter

Due to the limited number of guests at Tokyo Disney Resort, official hotel benefits will not be applied to customers who are currently making reservations.

Tickets for Tokyo Disneyland or Tokyo DisneySea can be purchased. (for guests only) Tickets can be purchased from 7 a.m. to 9 p.m. at the Guest service counter.

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